Assist–Travel / Transport

At Sterling Support, our Assist–Travel/Transport service is dedicated to helping NDIS participants maintain their independence and stay connected to the people and places that matter. We provide reliable, accessible, and flexible transport solutions to support everyday travel—whether it’s for medical appointments, education, work, or social engagements.

Our goal is to make travel safe, stress-free, and empowering. With a focus on individual needs, our trained drivers and support staff work collaboratively with each participant to create personalised travel plans. From navigating public transport to arranging private, accessible vehicles, we ensure that every journey is smooth, comfortable, and tailored to each person’s lifestyle.

What We Offer:

  • Private Transport: Accessible vehicles for convenient, door-to-door service.

  • Public Transport Assistance: Support with understanding and using buses, trains, and trams.

  • Personalised Travel Plans: Travel schedules designed around participants’ goals and routines.

  • Safe Pick-Up & Drop-Off: Dependable, timely transport to and from key destinations.

  • Route Planning: Smart, efficient travel planning to save time and reduce stress.

  • Accompanied Travel: Staff available to accompany participants for extra safety and reassurance.

  • Mobility Confidence Building: Training and guidance to support independent travel over time.

At Sterling Support, safety and care go hand in hand. All our transport staff are professionally trained in disability support and safe driving practices. We also provide hands-on help with boarding, exiting vehicles, and navigating to final destinations—ensuring participants feel secure and supported every step of the way.

With Assist–Travel/Transport, participants don’t just get where they need to go—they gain greater confidence, independence, and the freedom to engage fully in community life.

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